Refund Policy

1. Deposits

• Deposits are required to secure scheduling, equipment, and crew

• Deposits may be non-refundable once work is scheduled and mobilization begins

• If canceled before scheduling or mobilization, partial refunds may be issued at our discretion​

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2. Cancellation & Refunds (Residential Clients)

In accordance with the California Home Solicitation Sales Act, residential customers may cancel the contract within three (3) business days of signing for a full refund of any payments made.

After this period:

• Cancellations may result in loss of deposit

• Any work already completed must be paid for

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3. Work Performed

Due to the nature of excavation, grading, and land clearing:

• No refunds will be issued for completed work

• Once work has started, costs for labor, equipment, and materials are non-recoverable​

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4. Partial Refunds (If Applicable)

Partial refunds may be considered only if:

• Work has not started, or

• A portion of the work remains incomplete and is canceled by mutual agreement

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Approved refunds will be adjusted based on:

• Work completed

• Expenses incurred

• Equipment and labor costs

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5. Change Orders & Additional Work

Payments for approved change orders or additional work are non-refundable once completed.

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6. Delays & Scheduling

No refunds will be issued for delays caused by:

• Weather conditions

• Permit issues

• Unforeseen site conditions

• Events beyond our control

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7. Dissatisfaction Claims

If you are not satisfied, you must notify us immediately. We will make reasonable efforts to address concerns; however:

• Refunds are not guaranteed

• Resolution may include corrections or adjustments instead of refunds

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8. Payment Disputes

Unauthorized chargebacks or payment disputes for completed work may result in:

• Legal action

• Filing of a mechanics lien in accordance with California law

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9. Processing of Refunds

Approved refunds (if any) will be processed within a reasonable timeframe (typically 7–14 business days).